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Support Tickets

To submit a ticket for an existing order, visit the Orders page in your Account (). Or just hit the big button directly below!

Go to Existing Orders

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Our representatives are available to take questions and comments by phone Monday–Friday between 8am and 5pm Mountain Time.

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Frequently Answered Questions

Find Your Quickstart Guide

To see ports images, keyboard layouts, function keys, and product quickstart guides, visit our Guides page. For older products, log into My Account and select the quickstart guide button beneath your product.

Set up a second hard drive

If you ordered your computer with additional storage, it came pre-formatted and ready for use; no additional setup is required. For instructions on automatically mounting an additional hard drive, check out this extra drive documentation.

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